Canceling Noom: What the 2022 Class Action Settlement Says
In short
No. Noom settled a $62 million class action (56M in cash + 6M in credits) in 2022, without a court ruling on the merits and without the company admitting wrongdoing. It's a settlement, not a conviction.
"How do I cancel my Noom subscription?" is one of the most common searches around this app. Part of the answer is public record: in 2022, a U.S. court approved an agreement between Noom and its users on exactly this issue. Here's what the record actually says, sourced — no drama, no downplaying.
The 2022 settlement, in brief
Noom settled a class action in 2022 for $62 million in total ($56M in cash + $6M in credits), over its auto-renewal and cancellation practices (source: Bloomberg Law).
In detail: $56 million in cash plus another $6 million in subscription credits. The deal was finalized in July 2022 by a federal court in Manhattan (Southern District of New York), in the case Nichols et al. v. Noom Inc. — a private class action brought by users, not a regulatory action from an agency like the FTC. Before the settlement, the U.S. Better Business Bureau had received more than 1,000 complaints from consumers about subscription and cancellation issues tied to Noom.
An important nuance: this is a settlement, not a conviction. In the U.S., a company can agree to settle a class action without a court ruling on the merits and without admitting wrongdoing — that's standard practice in this type of case. Saying "Noom was convicted of fraud" would therefore be inaccurate.
The allegations, as reported in the case record
According to the claims brought by plaintiffs — which the settlement resolved without a ruling on the merits — three practices were at issue:
- Free trials presented in a way plaintiffs called misleading, without a clear transition to a paid subscription.
- A cancellation flow allegedly made difficult by its design.
- Charges ranging from $45 to $400 without clear consent from the user, in some cases after the free trial had ended.
Sources: Bloomberg Law, North Carolina Journal of Law & Technology.
Ready to try Radish?Private calorie counter, Nutri-Score, no ads. Free.Get Radish →How to cancel a subscription, in practice
Whether it's Noom or any mobile subscription, the most reliable method is to cut the subscription at the platform level, not just inside the app itself:
- On iPhone: Settings → your name → Subscriptions, then select the app and cancel.
- On Android: Google Play Store → Payments & subscriptions → Subscriptions, then cancel.
- Keep a screenshot or confirmation email of the cancellation, with the date.
- If a charge still goes through after a confirmed cancellation, contact your bank to dispute it.
Where Radish stands
Radish is free and works without an account: there's no subscription to create, so nothing to cancel. your diary stays on your phone — never sent to our servers (except AI or barcode scanning, if you use them) (only barcode scanning and the optional AI need a connection; anonymised usage statistics are also sent to Google, in the EU only if you agree), and an optional Pro tier is a one-time payment, with no recurring plan to keep track of. If this is part of a weight-loss effort, our calorie counter for gentle weight loss guide covers it separately.
FAQ
Was Noom convicted of fraud?
No. Noom settled a $62 million class action (56M in cash + 6M in credits) in 2022, without a court ruling on the merits and without the company admitting wrongdoing. It's a settlement, not a conviction.
How much did Noom pay exactly?
$62 million total: $56 million in cash and $6 million in subscription credits, according to Bloomberg Law and the North Carolina Journal of Law & Technology.
How do I cancel my Noom subscription?
The most reliable way is to cancel at the platform level (App Store or Google Play), in addition to any cancellation done inside the app, and to keep proof of the cancellation.
Does Radish have a subscription to cancel?
No. Radish is free and requires no account: there's no subscription to create or cancel.
The Nichols v. Noom case is public, sourced, and dated: settled in July 2022. Radish, for its part, remains what it has always been: free, no account, no subscription to manage. Try it: nutri-track.fr.
General, sourced information about a public court case; not legal advice. Radish is not affiliated with Noom; facts taken from public sources cited in the article.
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